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Customer Reviews

Rated 5 out of 5 by Kim1277 from Love my KitchenAid Crockpot!!! We received the 7 qt. KitchenAid Crockpot as a wedding gift and have absolutely loved it. We even turned a couple of ours friends onto purchasing one too. Unfortunately though, I was cleaning the pot and had soap all over my hands and the pot slipped and hit the edge of our sink. The pot cracked and I can't find a replacement. Please help KitchenAid. I don't know what I will do without our crockpot!!

Date published: 2020-02-04

Rated 5 out of 5 by Dawn from Cracked Ceramic Pot I absolutely love the slow cooker, although my ceramic insert had a crack that when tested for usability with water, it just split and fell apart in my sink. I am so disappointed that this is out of stock as I use this product so often. I am hoping that you are in production with replacements as this seems to be a reoccurring problem. Thank You, Dawn

Date published: 2017-07-13

Rated 5 out of 5 by Tiff from I LOVE MY SLOW COOKER!!! i love my slow cooker! Yes the pot gets a little hot, dont touch it.... and if you READ THE U&C guide that comes with it.... it tells you how to take care of the ceramic pot.

Date published: 2016-06-22

Rated 5 out of 5 by Doris from Kitchen aid is the best! I love my kitchen aid crock pot!! Regarding the ceramic insert I learned that you can't put cold water to clean a hot pot or it will crack. Since then I replaced it and have had no problems - it always works great!!!!!

Date published: 2016-06-14

Rated 4 out of 5 by Rico from Slow cooker--performed well for years; need ceramic pot I have used my Kichenaid slow cooker for years with very satisfactory results. Like most of the other reviews, I too discovered a crack in the insert and am disappointed the replacement part is out of stock. Worse yet, I notice the Kitchenaid response to each of the reviewers is the same language from Carol S. Makes one wonder if these reviews are actually read, of if so, does Kitchenaid even care.

Date published: 2017-06-28

Rated 4 out of 5 by North Star from Optimistic About KA My first Ceramic Pot cracked because I put it out on the back porch to keep the contents cold. I did not have room for it in my refrigerator. Unfortunately, I left it outside on a day that the temperature dropped and the contents froze, expanded, and cracked the pot. My fault. I purchased a second Ceramic Pot. On it's second use, my husband decided to slow cook some moose a friend had given him. I made sure he was all set up the evening before he planned to cook it because I didn't want this pot to be accidentally broken. The next day, he turned it on later than he had originally planned. Expecting it to be further along in the cooking process a few hours later, he decided to help speed up the process and removed the pot to put it on the gas stove top, causing it to crack. I was not home to prevent or witness this. Again, human error. When our daughter discovered the crack, he acted as though he knew nothing about it. After returning to this site to purchase a replacement, I read several of the reviews describing unexplained cracks and sadly wrote my second pot off as unexplained. When I approached him to let him know of the unexplained cracks and it was no fault of his, he immediately told me what happened. Now, feeling better, because there are reasons to explain why both of my pots cracked, I am ready to order a third, but they are Not in Stock.

Date published: 2017-02-20