Service & Support
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Resources specific to your appliance
Explore resources to help with installing, using and troubleshooting
your appliance.
Refrigerator Model Number Locations
1. Top left side of the food compartment
2. Top front of the food compartment
3. Food liner (upper right side of the crisper pan)
Diswasher Model Number Locations
1. Upper left corner of the frame
2. Underside of the control panel
Microwave Model Number Locations
1. Back of the microwave
2. Upper left of the cavity
3. Left side of the control panel (door open)
4. Right side of the base frame (door open)
5. Front of the base frame (door open)
Washer Model Number Locations
1. On the back,behind the control panel
2. Inside the washer lid, right bottom corner
3. On the back on the baseframe to the left
Dryer Model Number Locations
1. On the upper left of the cabinet (in the back)
2. Inside on the back frame (door open)
3. Inside the door
4. Behind the access panel (gas dryers only)
Combo Laundry Model Number Locations
1. Inside left rear corner of washer top (door open)
2. On cabinet, inside right rear corner of washer top (door open)
Check your order status
You can check the status of your order by entering your name, zip code, and order number.
Check StatusMaintenance
& Repair
Repair Services
Appliance Protection Plans
Replacement Parts
Product Manuals
Warranty Information
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We recommend knowing your serial and model numbers before contacting us
so that we can best assist you.
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Hours of Operation:
Monday-Friday: 8:00AM to 6:00PM EST
Phone
When you have an urgent matter or need complex troubleshooting.
Major Appliances & Microwaves
1 (800) 422-1230
Monday-Friday:
8:00AM to 6:00PM EST
Countertop Appliances
1 (800) 541-6390
Monday-Friday:
8:00AM to 6:00PM EST
Stand Mixer & Blender Repair
1 (855) 845-9684
Monday-Friday:
8:00AM to 5:00PM EST
Commercial Countertop Appliances
1 (800) 584-4315
Monday-Friday:
8:00AM to 6:00PM EST
kitchenaid® 3rd Party Authorized Licensee’s
For any questions or concerns regarding the products below, please contact the relevant third-party authorized licensee.
MEYER
CORPORATION
Cookware, Cast Iron, Toasters
& Teakettles
Monday-Friday:
10:30AM to 7:00PM
EST
Excludes Holidays*
TOWN & COUNTRY HOLDINGS, INC.
Kitchen Textiles
1 (877) 201-0226
kitchenaidconsumer@tncliving.com
Monday-Friday:
8:00AM to 6:00PM EST
If you prefer to send us a letter or have unreliable access to technology for other methods of communication.
Major Appliances and Microwaves
KitchenAid Customer Service | PO Box #8
St. Joseph, MI 49085
Countertop Appliances
KitchenAid Countertop Appliances | PO Box #8
St. Joseph, MI 49085
Commercial Countertop Appliances
KitchenAid Commercial
2000 N. M-63, MD 4600 | Benton Harbor, MI 49022
Questions? We’ve Got You Covered
Our expert care team is ready to assist and dedicated to helping families improve their lives at home. Our US-based, in-house skilled care experts can help with any support you need, whether you are shopping for a new appliance or have questions about a product you currently own. We can assist with order information, shopping questions, product troubleshooting, repair services, replacement parts, warranty information, product manuals and documents, product registration, and appliance protection plans. We offer multiple, convenient ways to contact our care agents directly, as well as self-service resources to provide timely and available support based on your needs and preferences.
