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20 Cu. Ft. Counter Depth Side-by-Side Refrigerator with Exterior Ice and Water
Model: KRSC500ESS
Color: Monochromatic Stainless Steel
MSRP: $2,999.00
20 Cu. Ft. Counter Depth Side-by-Side Refrigerator with Exterior Ice and Water
MSRP: $2,999.00
Model: KRSC500ESS
Product Overview
20 Cu. Ft. Counter Depth Side-by-Side Refrigerator with Exterior Ice and Water
The sleek design of this 20 cu ft. side-by-side refrigerator features the Preserva® Food Care System. Its two independent cooling systems help keep food fresh while the FreshFlow™ Air Filter minimizes odors, and the Produce Preserver delays over-ripening. The counter-depth gives the high-end look of built-in refrigerators and the Professionally-Inspired Design features Satin Textured Handles and the KitchenAid® Medallion.
Features
Preserva® Food Care System
Two independent cooling systems provide a dedicated refrigeration unit to help keep food fresh longer, and a separate system for frozen food. The FreshFlow™ Air Filter helps minimize odors while the FreshFlow™ Produce Preserver helps delay over-ripening.
Counter-Depth
Gives the high-end custom kitchen look of a built-in refrigerator.
In-Door-Ice® System
Adds interior room in the refrigerator with an ice bin that mounts on the inside left door of the refrigerator, keeping it out of the refrigerator compartment and allowing for extra shelf space.
Additional Features
Professionally-Inspired Design
Combines a bold blend of professionally-inspired styling with sleek touches for the home. This beautiful side-by-side refrigeration unit features Satin Textured Handles and the KitchenAid® Badge, a symbol of uncompromised quality.
LED Lighting
Uses less energy than incandescent bulbs. Multiple lights are purposefully placed throughout the refrigerator and freezer, making it easy to find items at a glance.
Customer Reviews
Rated 1 out of
5
by
Emily from
Never Plan to Buy KitchenAid again!!
KitchenAid appliances came with my new house and within the last two years of owning, I have had the service people out five times to fix the same exact issue, the condenser was icing up and the sensor didn't know what to do to make it stop I guess. The latest service appointment happened today where they told me that my two-year old refrigerator could no longer be fixed, that I need to buy a new one!! For the money that you pay, there has to be a better fridge out there...found out from my technician that I am not the only one with this same issue and when I called customer service all they way to do is sell me a crazy expensive warranty. Buyer beware!!
Date published: 2017-02-06
Rated 2 out of
5
by
John, a homeowner from
Disappointed
This is not the quality of fridge I expected from KitchenAid. I purchased a suite of four KitchenAid appliances due to appealing design and brand reputation. However, after install I found the interior quality of the side-by-side (model: KRSC500ESS) did not meet my expectations. Each drawer is not easy to use and rough to pull-out, the butter compartment lid is flimsy. On the fridge side, the top draw and only the top has a built-in roller wheel to help slightly reduce friction when pulling out the drawer – of which after one month the drawer wheels collapsed and had to be replaced. The drip tray below the water/ice dispenser is also too shallow.
Date published: 2017-06-28
Rated 1 out of
5
by
Patty xyx from
Stay far far away from this frig
We bought this frig about 2 years ago. Within 1 year, the teeny tiny water dispenser tray on the outside of the frig began filling and dripping down the refrigerator door leaving streaks in the finish. That gets me to my major complaint. We have tried everything and the streaks all the way down the door are still there. . All around the dispenser tray, which is plastic, the silver color has worn off. That leaves my 2 year old refrigerator looking just awful. I am sure that the kitchen aid reply to this review will be to clean the door with a mild detergent. I have tried that and it did nothing.
Date published: 2017-11-07
Rated 1 out of
5
by
J from Long Island from
Horrible...stay away from this refrigerator
We have an older model of this refrigerator. It was purchased in 2015, and we are on our 6th major breakdown. At first it was every year, now it's every 2-3 months. It looses cooling in the refrigerator section, supposedly due to the dual evaporator system. It is under warranty from an independent contractor, and so far I cannot get anyone to take real responsibility for this lemon, having contacted KitchenAid several times. I spend $2,300++ for the unit, and I am now forced to turn it off after each service to manually defrost it. I've lost countless dollars in food and am tired of having to live out of a cooler with ice each time it breaks down. Stay away from any similar model and perhaps stay away from KitchenAid in general.
Date published: 2018-09-08
Rated 1 out of
5
by
MJ Mueller from
Buyer beware
I bought this refrigerator 2.5 years ago and it started leaking onto the floor after about 2 years. There was a leak in the refrigerator side where water collects at the bottom under the crisper drawer. Had a technician come our and the drain line was clogged with styrofoam insulation bits from manufacturing yet that isn’t considered a manufacturing defect. Worked fine for about 6 months and now it is leaking again. Never had this kind of problem with a refrigerator in over 30 years of owning a home.
Date published: 2018-03-17
Rated 1 out of
5
by
VWSATX from
Horrible experience
We bought this refrigerator about 3 years ago. First the ice maker went out, then the refrigerator. They replaced the ice maker, three months later the "mother board". The "mother board" has been replaced 3 times, it's an annual affair. We had enough service calls to ID ours as a lemon but we were silly and didn't have it replaced. Last year, once again, the refrigerator went out. Now, here we are in 2018 and the ice maker is out again. We were told by the repair man that the dual cooling system was a known issue. This was the most I'd ever spent on a refrigerator, now almost 3 years later, I'm having to buy another fridge because it's cheaper than paying continuous service calls. I will never buy another Kitchen Aid refrigerator again. What a waste of money.
Date published: 2018-02-19
Rated 2 out of
5
by
KitchenDiva from
Not My Grandfather's Fridge
We chose Kitchenaid because we were pleased with our old KitchenAid appliances. But this refrigerator does not stand up to our previous (10-year old) refrigerator. The drawers are quite poorly made and engineered - dont stay firm in place and wriggle all over when you open and close them. Also, it came with only 4 door bins and to my surprise, adding another door bin would cost 5% of the total cost of the fridge.
If I knew how flimsy the drawers were and how costly the accessories were, I would not have chosen this refrigerator. Very disappointed with this KitchenAid fridge.
Date published: 2017-11-13
Rated 5 out of
5
by
JamLady from
Just what I was looking for
I needed a certain measurement for my Kitchen. Loving Kitchen aide products I chose this refrigerator. It is a quality Item solidly made and I could see the difference in the show room. the crushed ice is great and there is a water filter which is a nice addition. The only thing I would change is the doors-- usually if a fridge door is left half open the doors will close automatically however this door opens wider (this seems pretty minor and it would not stop me from the purchase. My husband tried to talk me out of this refrigerator and tried to sway my choice to a "cheaper brand" I certainly am glad I did not listen. KitchenAid is quality as far as I am concerned !
Date published: 2015-10-02
Rated 1 out of
5
by
Whitey from
Please do yourself a favor, RUN don't WALK away!
As I write this I am having the service technician come out for I believe the 4th time for the same issue. Something as simple as making ice can not be accomplished by this product. We have replaced parts for the ice maker, we have even replaced the entire freezer door. Yet again it has stopped making ice. So if you enjoy taking time off work to wait and deal with service technicians please buy this product.
Date published: 2017-07-26
Rated 2 out of
5
by
BritCardo from
Leaking inside, cooler quit after 3 Years
This is a great looking fridge with a nice “matte” Stainless Steel look. The inside though is nothing particularly special with no unique features, such as a special drawer with a temperature that you can modulate. But within around 1.5 years of ownership, liquid started forming under the bottom drawer in a reddish brown color. Then after 3 years.. it just quit. No more cooling. My old GE Profile is still running in the basement after nearly 10 years.
Date published: 2018-04-12
