20 Cu. Ft. Counter Depth Side-by-Side Refrigerator with Exterior Ice and Water

Model: KRSC500ESS

Color: Monochromatic Stainless Steel

MSRP: $3,099.00

Estimated Arrival:

Compare

20 Cu. Ft. Counter Depth Side-by-Side Refrigerator with Exterior Ice and Water

MSRP: $3,099.00

Model: KRSC500ESS

Product Overview

20 Cu. Ft. Counter Depth Side-by-Side Refrigerator with Exterior Ice and Water

The sleek design of this 20 cu ft. side-by-side refrigerator features the Preserva® Food Care System. Its two independent cooling systems help keep food fresh while the FreshFlow™ Air Filter minimizes odors, and the Produce Preserver delays over-ripening. The counter-depth gives the high-end look of built-in refrigerators and the Professionally-Inspired Design features Satin Textured Handles and the KitchenAid® Medallion.

Read More Read Less

Features

Preserva® Food Care System

Two independent cooling systems provide a dedicated refrigeration unit to help keep food fresh longer, and a separate system for frozen food. The FreshFlow™ Air Filter helps minimize odors while the FreshFlow™ Produce Preserver helps delay over-ripening.

Counter-Depth

Gives the high-end custom kitchen look of a built-in refrigerator.

In-Door-Ice® System

Adds interior room in the refrigerator with an ice bin that mounts on the inside left door of the refrigerator, keeping it out of the refrigerator compartment and allowing for extra shelf space.

Additional Features

Professionally-Inspired Design

Combines a bold blend of professionally-inspired styling with sleek touches for the home. This beautiful side-by-side refrigeration unit features Satin Textured Handles and the KitchenAid® Badge, a symbol of uncompromised quality.

LED Lighting

Uses less energy than incandescent bulbs. Multiple lights are purposefully placed throughout the refrigerator and freezer, making it easy to find items at a glance.

Adjustable Spill Resistant Shelves

Prevents messes from spilling over into other parts of the refrigerator. In place of a lip that can trap foods, the shelf edges are nano-etched with a finely texture surface that contains spills and lets you use the whole shelf from edge-to-edge.

Exterior and Ice and Water Dispenser

Provides freshly filtered, great tasting water and ice that can be conveniently found right in the refrigerator door.

Clear Door Bins with Metallic Accents

Allow you to see labels right through the bins, helping you keep condiments and other items organized. Each bin is removable, making it easy to pull out, chop up and store an amazingly fresh produce, and simply slide back into the fridge.

Measured Water Fill

Displays and automatically dispenses water in ounces, cups, or liters. It can be programmed to pour a measured amount, helping make food prep easier. It can even be set up to fill essential items on a daily basis like a coffee pot or a water bottle.

Videos

Customer Reviews

Rated 1 out of 5 by Emily from Never Plan to Buy KitchenAid again!! KitchenAid appliances came with my new house and within the last two years of owning, I have had the service people out five times to fix the same exact issue, the condenser was icing up and the sensor didn't know what to do to make it stop I guess. The latest service appointment happened today where they told me that my two-year old refrigerator could no longer be fixed, that I need to buy a new one!! For the money that you pay, there has to be a better fridge out there...found out from my technician that I am not the only one with this same issue and when I called customer service all they way to do is sell me a crazy expensive warranty. Buyer beware!!

Date published: 2017-02-06

Rated 2 out of 5 by John, a homeowner from Disappointed This is not the quality of fridge I expected from KitchenAid. I purchased a suite of four KitchenAid appliances due to appealing design and brand reputation. However, after install I found the interior quality of the side-by-side (model: KRSC500ESS) did not meet my expectations. Each drawer is not easy to use and rough to pull-out, the butter compartment lid is flimsy. On the fridge side, the top draw and only the top has a built-in roller wheel to help slightly reduce friction when pulling out the drawer – of which after one month the drawer wheels collapsed and had to be replaced. The drip tray below the water/ice dispenser is also too shallow.

Date published: 2017-06-28

Rated 1 out of 5 by Patty xyx from Stay far far away from this frig We bought this frig about 2 years ago. Within 1 year, the teeny tiny water dispenser tray on the outside of the frig began filling and dripping down the refrigerator door leaving streaks in the finish. That gets me to my major complaint. We have tried everything and the streaks all the way down the door are still there. . All around the dispenser tray, which is plastic, the silver color has worn off. That leaves my 2 year old refrigerator looking just awful. I am sure that the kitchen aid reply to this review will be to clean the door with a mild detergent. I have tried that and it did nothing.

Date published: 2017-11-07

Rated 5 out of 5 by JamLady from Just what I was looking for I needed a certain measurement for my Kitchen. Loving Kitchen aide products I chose this refrigerator. It is a quality Item solidly made and I could see the difference in the show room. the crushed ice is great and there is a water filter which is a nice addition. The only thing I would change is the doors-- usually if a fridge door is left half open the doors will close automatically however this door opens wider (this seems pretty minor and it would not stop me from the purchase. My husband tried to talk me out of this refrigerator and tried to sway my choice to a "cheaper brand" I certainly am glad I did not listen. KitchenAid is quality as far as I am concerned !

Date published: 2015-10-02

Rated 1 out of 5 by J from Long Island from Horrible...stay away from this refrigerator We have an older model of this refrigerator. It was purchased in 2015, and we are on our 6th major breakdown. At first it was every year, now it's every 2-3 months. It looses cooling in the refrigerator section, supposedly due to the dual evaporator system. It is under warranty from an independent contractor, and so far I cannot get anyone to take real responsibility for this lemon, having contacted KitchenAid several times. I spend $2,300++ for the unit, and I am now forced to turn it off after each service to manually defrost it. I've lost countless dollars in food and am tired of having to live out of a cooler with ice each time it breaks down. Stay away from any similar model and perhaps stay away from KitchenAid in general.

Date published: 2018-09-08

Rated 1 out of 5 by MJ Mueller from Buyer beware I bought this refrigerator 2.5 years ago and it started leaking onto the floor after about 2 years. There was a leak in the refrigerator side where water collects at the bottom under the crisper drawer. Had a technician come our and the drain line was clogged with styrofoam insulation bits from manufacturing yet that isn’t considered a manufacturing defect. Worked fine for about 6 months and now it is leaking again. Never had this kind of problem with a refrigerator in over 30 years of owning a home.

Date published: 2018-03-17

Rated 1 out of 5 by VWSATX from Horrible experience We bought this refrigerator about 3 years ago. First the ice maker went out, then the refrigerator. They replaced the ice maker, three months later the "mother board". The "mother board" has been replaced 3 times, it's an annual affair. We had enough service calls to ID ours as a lemon but we were silly and didn't have it replaced. Last year, once again, the refrigerator went out. Now, here we are in 2018 and the ice maker is out again. We were told by the repair man that the dual cooling system was a known issue. This was the most I'd ever spent on a refrigerator, now almost 3 years later, I'm having to buy another fridge because it's cheaper than paying continuous service calls. I will never buy another Kitchen Aid refrigerator again. What a waste of money.

Date published: 2018-02-19

Rated 2 out of 5 by KitchenDiva from Not My Grandfather's Fridge We chose Kitchenaid because we were pleased with our old KitchenAid appliances. But this refrigerator does not stand up to our previous (10-year old) refrigerator. The drawers are quite poorly made and engineered - dont stay firm in place and wriggle all over when you open and close them. Also, it came with only 4 door bins and to my surprise, adding another door bin would cost 5% of the total cost of the fridge. If I knew how flimsy the drawers were and how costly the accessories were, I would not have chosen this refrigerator. Very disappointed with this KitchenAid fridge.

Date published: 2017-11-13

Rated 1 out of 5 by Whitey from Please do yourself a favor, RUN don't WALK away! As I write this I am having the service technician come out for I believe the 4th time for the same issue. Something as simple as making ice can not be accomplished by this product. We have replaced parts for the ice maker, we have even replaced the entire freezer door. Yet again it has stopped making ice. So if you enjoy taking time off work to wait and deal with service technicians please buy this product.

Date published: 2017-07-26

Rated 2 out of 5 by Was happpy from Dent already on refrigerator door Not yet installed and dent on refrigerator door. Bought and shipped end of Sept 2018. Having cabinets made to surround new KitchenAiid rfrigerator model KRF505ESS 26 Cuft Sxs and Micro Combo Covection 27" Oven. Our 21 year old built in refrigerator could not be fixed anymore and had to be replaced. To continue the entegrety of our designer kitchen, we decided to replace it and the oven with new KitchenAid technology. The refrigerator is plugged into the new space while the new cabinets are being made. It is beautiful and spacious, but somehow was dinged yesterday. What can we do to fix the dent??/

Date published: 2018-11-16