Rated 1 out of
5 by
Betsy12345 from
Stopped workingOur microwave was manufactured in 2011 and has now stopped working completely - the light will turn on, but that’s it. Very disappointed.
Date published: 2018-08-16
Rated 1 out of
5 by
Whyw from
BAD APPLIANCEThe KCMS2055 is less than 5 years old and stopped heating! Crazy high price for POOR QUALITY appliance! Don't buy it!
Date published: 2018-05-13
Rated 2 out of
5 by
Greg45 from
Poor door latch releaseThe pushbutton door release has failed twice in the last 6 mos. I fixed it myself the first time, but I knew the design would cause it to fail again...and it did.
Date published: 2018-05-08
Rated 2 out of
5 by
Jlh8ster from
Loved the microwave while it worked...Great microwave while it worked, but I’ve been very disappointed in lifespan. A year ago one of the door interlock switches went out which we replaced. Then a few months ago another one when out so we went ahead and replaced the remaining one while we had it out. Now the control board just died on us and will cost more to fix than buy a new microwave! Not to mention that with this track record it would be our luck that something else would break in another month.
We like the functionality of the microwave but definitely expected a lot more life from the price and a “high end” brand like KitchenAid.
Date published: 2018-04-29
Rated 1 out of
5 by
aover from
Disposable Appliances???We remodeled our kitchen in 2009 with nearly all KitchenAid appliances. We have had issues with our dishwasher and last year the latch on our kitchenaid kcms2055sss microwave went bad and I was able to replace it myself. Here we are 12 months later and the microwave is producing no heat. Based on the other reviews I'm suspecting the costly magnetron is defective. Shouldn't appliances last more than nine years? The dilemma I have now is I have a custom opening to fit this size microwave and trim kit and paid a premium for this unit. It will be a costly proposition to replace this unit, assuming I find the correct size, and may have to make modifications to the opening without it looking bad.
Date published: 2018-03-29
Rated 1 out of
5 by
ish61 from
can't get it to stopBought this microwave 6 years ago. Performed well until now. The microwave won't turn off when I open the door. I'm sure getting a blast of microwaves can't be a healthy situation. The door switch doesn't appear to stuck but I can't see what's going on behind it. It not like this microwave gets overused with 3 people using it. The cost to repair it is most likely more than its worth at this point. As many have said before that a "high quality" brand like KitchenAid should not put out products that fail this early. Very frustrating....
Date published: 2018-03-24
Rated 2 out of
5 by
docastrom from
ReplacementI need to replace my microwave ASAP. Mine (November 2011), just stopped working. I need the same dimensions to fit in my kitchen. Any recommendations?
Date published: 2018-03-23
Rated 1 out of
5 by
lakeskier from
Failed like all the othersOwned since 11/2009. Been operating fine until today, when it stopped heating. Like other reviewers I expect a lot more life from a high-end microwave.
Date published: 2018-03-20
Rated 1 out of
5 by
Mike the Sucker from
Poor life cycleAlthough acquired in 2011 to match all of the other KitchenAid products that
the wife wanted, the turntable broke after 3 years and now the latch is broken and
we cannot retrieve the food that is inside. Have never had such difficulty with such a high priced microwave. Very disappointed.
Date published: 2018-03-05
Rated 4 out of
5 by
Anonymous from
Does after 6 years?I am disappointed to see all these lousy reviews but our Kitchen Aid Microwave Model KCMS2055SSS-2 has stopped working. Lights up, been a great microwave but seems young to have problems. Label shows made in Aug. 2011 bit installed later..
Double Oven, fridge and Dishwasher all Kitchen Aid.
We like the appliances, features, performance and design. Freinds have bought same Series after sering ours.
What is solution?
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