Countertop Microwaves Product Detail

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Countertop Microwaves Product Detail

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Rated 1 out of 5 by Michelle C. from VERY DISAPPOINTING!! My husband and I replaced all of our kitchen appliances 5 1/2 years ago with Kitchenaid appliances. We were very excited to upgrade to Kitchenaid from our previous brand. The microwave stopped working yesterday. Lights are on, timer works, but no heating. During the Christmas holidays, our Kitchenaid refrigerator stopped cooling and needed a $650 repair. Of course, both of these appliances are out of warranty. The previous brand of appliances we owned required no repairs for the 11 years we owned them. I spent thousands of dollars on the best models of all of these Kitchenaid appliances and am very disappointed in the poor quality and reliability.

Date published: 2018-01-21

Rated 2 out of 5 by Jlh8ster from Loved the microwave while it worked... Great microwave while it worked, but I’ve been very disappointed in lifespan. A year ago one of the door interlock switches went out which we replaced. Then a few months ago another one when out so we went ahead and replaced the remaining one while we had it out. Now the control board just died on us and will cost more to fix than buy a new microwave! Not to mention that with this track record it would be our luck that something else would break in another month. We like the functionality of the microwave but definitely expected a lot more life from the price and a “high end” brand like KitchenAid.

Date published: 2018-04-29

Rated 1 out of 5 by aover from Disposable Appliances??? We remodeled our kitchen in 2009 with nearly all KitchenAid appliances. We have had issues with our dishwasher and last year the latch on our kitchenaid kcms2055sss microwave went bad and I was able to replace it myself. Here we are 12 months later and the microwave is producing no heat. Based on the other reviews I'm suspecting the costly magnetron is defective. Shouldn't appliances last more than nine years? The dilemma I have now is I have a custom opening to fit this size microwave and trim kit and paid a premium for this unit. It will be a costly proposition to replace this unit, assuming I find the correct size, and may have to make modifications to the opening without it looking bad.

Date published: 2018-03-29

Rated 1 out of 5 by MCHou from Product with short lifespan Came with house, purchased new in 2012. Just stopped heating food. Unacceptable for a brand like KitchenAid. The microwave internal lightbulb has outlasted the heating capability of the appliance.

Date published: 2017-12-20

Rated 1 out of 5 by Kendra M from Frustrated and disappointed! We purchased this microwave and the trim kit when we built our house in 2011. The door button broke and the estimate to fix it is $260. We purchased went with th Kitchenaid brand, and now are left frustrated since it only lasted a little over 6 years. This model has been discontinued so now we have either an expensive repair bill or a new microwave and trim kit that we can only hope will fit. We have a Kitchenaid gas range and dishwasher and can only hope that they last longer than this microwave, considering what we spent on them!

Date published: 2018-01-26

Rated 1 out of 5 by ish61 from can't get it to stop Bought this microwave 6 years ago. Performed well until now. The microwave won't turn off when I open the door. I'm sure getting a blast of microwaves can't be a healthy situation. The door switch doesn't appear to stuck but I can't see what's going on behind it. It not like this microwave gets overused with 3 people using it. The cost to repair it is most likely more than its worth at this point. As many have said before that a "high quality" brand like KitchenAid should not put out products that fail this early. Very frustrating....

Date published: 2018-03-24

Rated 1 out of 5 by oclvframe from After 8 years.....it's now tripping a breaker..... Not sure what has failed internally in our microwave but it has now resorted to tripping the breaker while running. Once reset, the microwave acts normal until you tell it to start. It will trip the breaker either immediately or within a few seconds. I realize it's 8 years old but I have an ancient radar-range at my office with LED display and turn knobs and it still functions perfectly. For as much as we paid for this microwave 8 years ago, it should still be functioning properly.

Date published: 2018-01-27

Rated 1 out of 5 by Heather from Short Life Span How sad. After just 4 years of use in a 2 person family home, this appliance is dead. We bought all new KitchenAid appliances for our new home and in just 4 years, we've replaced the dishwasher and now this microwave. We had to pull out my cheap, old GE Microwave that I've had for YEARS to replace this expensive, years newer model. Needless to say, KitchenAid is not winning my heart and we will think twice about replacing with this brand in future.

Date published: 2017-06-16

Rated 4 out of 5 by Anonymous from Does after 6 years? I am disappointed to see all these lousy reviews but our Kitchen Aid Microwave Model KCMS2055SSS-2 has stopped working. Lights up, been a great microwave but seems young to have problems. Label shows made in Aug. 2011 bit installed later.. Double Oven, fridge and Dishwasher all Kitchen Aid. We like the appliances, features, performance and design. Freinds have bought same Series after sering ours. What is solution?

Date published: 2018-02-26

Rated 1 out of 5 by AlterEgo from Unreliable microwave We bought this 7 years ago. Since then we had a broken door latch and other issues. Now the microwave runs when the door is open, most likely a different switch is broken. We did buy extended warranty so the previous repairs were covered with high co-pay. We had other KitchenAid appliances that have performed quite well and lasted long time. But, the microwave is not in that list.

Date published: 2018-09-22