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36-Inch, 27 Cu. Ft. Standard-Depth French Door Refrigerator

Ratings
36-Inch, 27 Cu. Ft. Standard-Depth French Door Refrigerator is rated 1.8 out of 5 by 21.
  • y_2018, m_4, d_25, h_23
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Enjoy over 19 cu. ft., the most interior refrigerator compartment space of any model. The LCD display features a user interface that offers ingredient substitutions, unit conversions, and a USB port for uploading photos. Ramp-up internal LED lighting enhances visibility.

guides

Use & Care Guide

Comprehensive information about your new appliance - from getting started to cleaning and maintenance.

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Dimension Guide

Detailed dimensions of your new appliance with space requirements for the area surrounding it.

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Energy Guide

Information about the efficiency of your appliance, including energy consumption and annual costs to operate.

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Warranty Information

A complete description of your warranty coverage, and contact information for service and support.

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Parts

To buy replacement parts for your appliance,  > See parts.

Accessories

Part # EDR4RXD1
Now, you and your family can enjoy the enriching benefits of cleaner, freshly filtered ice & water. Not just in beverages, but for preparing meals, too. Our advanced generation of ice & water refrigerator filters from EveryDrop™ Filters are certified to reduce the most contaminants — with Triple Filtration™ Technology. Filter 4 reduces 23 contaminants, so you can feel reassured that you and your family are getting the most out of your water. Remember to replace your refrigerator filter every 6 months to maximize contaminant reduction. (Replaces UKF8001)
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MSRP: $49.99

Accessories

Part # P1FB6S1
Fruits & Vegetables naturally give off ethylene gas as they ripen. As they absorb the gas, it makes them over-ripen more quickly. ProducePreserver absorbs the ethylene instead, so your produce stays fresher up to 4 days longer! These fruits and vegetables produce high amounts of ethylene and should be stored away from othe
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MSRP: $12.99

4.3" full color LCD display shows refrigerator settings and provides ingredient substitutions and unit conversions.

4.3" full color LCD display shows refrigerator settings and provides ingredient substitutions and unit conversions.

Dispenser interface provides ingredient substitutions and unit conversions to assist during food prep.

Dispenser interface provides ingredient substitutions and unit conversions to assist during food prep.

AquaSense™ In-Door-Ice® Ice Dispensing System with removable ice bucket increases usable refrigerator space.

AquaSense™ In-Door-Ice® Ice Dispensing System with removable ice bucket increases usable refrigerator space.

Additional Features

Measured fill offers the option to show amount dispensed in ounces, cups, or liters.

Measured fill offers the option to show amount dispensed in ounces, cups, or liters.

ExtendFresh™ Temperature Management System helps maximize freshness by maintaining temperatures within ± 1 degree.

ExtendFresh™ Temperature Management System helps maximize freshness by maintaining temperatures within ± 1 degree.

ENERGY STAR® qualified, 20% more energy efficient than Department of Energy standard.

ENERGY STAR® qualified, 20% more energy efficient than Department of Energy standard.

Automatic ice maker provides a constant supply of cubed or crushed ice.

Automatic ice maker provides a constant supply of cubed or crushed ice.

Configuration and Overview

Refrigerator Type
French Door
Freezer Capacity
6.91
Refrigerator Capacity
19.73
CEE Tier
Tier I

Dimensions

Height
70 1/8
Depth
35 1/4
Width
35 5/8
Height To Top Of Cabinet
68 9/16
Depth With Door Open 90 Degree
47 7/8
Depth Excluding Doors
29 1/16
Depth Closed Excluding Handles
32 7/8
Width of Cabinet Only
35 5/8
Width with Doors Closed
35 5/8

Capacity

Freezer Capacity
6.91
Refrigerator Capacity
19.73

Features

Number of Interior Shelves
5
Spill-Proof Glass Shelves
1 Fixed Full Width, 4 Adjustable Half Width
Non Climate-Control Drawers
2 Half Width
Door Bins
1 Fixed Full-Width, 4 Adjustable Gallon

Freezer Features

Freezer Drawer-Basket
1 Full Width Lower Plastic, 1 Half Width Upper Plastic
Light
Incandescent

Filtration and Dispensing

Dispenser Type
Exterior Ice and Water
Dispenser Options
Control/Child Lock, Measured/Metered Fill

Controls

Door Style
Contour
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Rated 1 out of 5 by from Fridge has defects! Model KFIS27CXMS5 - This fridge made random beeping sounds. Certified repair guy said it was a software defect so he inserted a USB for a few minutes to upgrade the software and charged me over $100. I asked repair guy to contact KitchenAid to waive the fee - he contacted KitchenAid but they refused to waive the fee even though it was a defect. The water dispenser started dispensing water so slowly that I rarely use it anymore. Ice builds up in the bottom of the freezer constantly and then leaks water onto the floor a couple times a week. After researching online, I found out this is a common problem in many KitchenAid models (and Whirlpool, which is the same company). There are YouTube vids on how to replace the duck bill Tube Drain part to fix the leaking water but it is labor intensive and KitchenAide will not pay to fix this. The part is defective as over time it will continue to get stopped up and will need to be replaced again. I will not buy a KitchenAid or (Whirlpool) again.
Date published: 2018-04-09
Rated 2 out of 5 by from No wonder this model was discontinued. We purchased this refrigerator from a local appliance store several years ago after buying replacing a Hotpoint refrigerator that had come from the factory with no coolant. We noticed the ice was clumping and rust was coming out with the ice after a few years. The service technician replaced the entire ice dispenser assembly (after letting us know that it wasn't covered by the warranty) and installed a heater in the door. He told us there should have been one and there wasn't. He also told us this was not the first time this problem occurred and the bottom metal plate was rusting. I noticed rust building up in the replaced assembly in the same place last year and contacted KitchenAid. They answered and advised there were no known recalls or issues with this model, but they did offer a customer loyalty program. Since then, the assembly in the door that turns the auger has rusted, the door with the icemaker keeps opening even though there is a good seal and the doors are level and every now and then the motor makes a loud sound like it is laboring to cool. I waited too long to check into the program, and was advised by customer service today that the program was limited and had expired. Guess I will check into other brands.
Date published: 2018-03-29
Rated 1 out of 5 by from Very disappointed Purchased at the end of 2011. Many problems, the latest being the water dripping on the floor from the refrigerator. Water hose valve replaced and now water from the freezer drips into the refrigerator. Repairman doesn't know what to do to repair it since the icemaker is working! Kitchenaid suggested contacting another authorized repair company! At $70-$100 just for a service call, that is unacceptable.
Date published: 2018-02-23
Rated 2 out of 5 by from Nice Looking but Reliability Challenged My wife and I bought this unit in 2011 from Sears. We also bought an extended warranty with it. In fact we bought the majority of our kitchen appliances at the same time. These appliances were all Kitchenaid, including this refrigerator, a double oven, a large built-in microwave and a 5 burner induction cooking range. We've had no issues with the induction range, but we've experienced issues with all of the other appliances. The double oven had the control/display board malfunction sometime in the first couple of years. The microwave had the turntable motor fail (I think in the third year). The refrigerator had several failures throughout the years. The first was the water leaking because of a plugged drain hose (best recollection). The water leak was slow at first and it leaked under the refrigerator onto our hardwood floor. The floor was damaged but at least it was repairable. We've also experienced many ice cubes on the floor. Several times we noticed them dropping from the refrigerator minutes after someone used the ice dispenser. This would happen far too frequently and with varying amounts of ice. Finding one or two ice cubes on the floor was a frequent occurrence. We also experienced a few times where many, many cubes fell over a longer period of time (perhaps an hour or more). We would come into the kitchen and there would appear to be a “water and ice” party on the floor. We’re thinking that the ice dispenser design has some sort of flaw. Now, the current problem is that the refrigerator won't stay cold. Around the 2017 year-end holiday season, we discovered that the food seemed to be too warm. We checked the refrigerator temperature and found it to be near 50 degrees. As we checked the freezer temperature, it was slightly above the desired temperature, but our food was still being kept frozen. We had to throw out a significant amount of refrigerated food because of this issue. We called the Sears repair service and scheduled a visit asap. After nearly two weeks without a refrigerator, the repair service appointment date arrived. The repairman informed us that our refrigerator needed to have the main cooling components replaced at a cost of over $1,000. However, he told us that if we could provide him with proof of purchase (within the last 10 year window) that the manufacturer should cover the parts. However the labor would still be about $800. That leaves us a harsh decision of whether to put that money into a 6 year old refrigerator or replace it. We're struggling with this choice.
Date published: 2018-01-10
Rated 1 out of 5 by from It’s one thing after another... Refrigerator is five going on six years old. I’ve had to replace the water “bladder” (for lack of a better word) system about a year ago, due to very slow water dispenser and non functional ice maker. Was hoping that would also fix the faulty icemaker. But did not to this day still can’t figure out how to fix the icemaker.
Date published: 2018-01-07
Rated 1 out of 5 by from Problem after problem We purchased an entire KitchenAid suite of appliances when we moved into our house six years ago. There hasn’t been a month that has gone by without issues. For this particular refrigerator, we’ve had the same leaking/freezer issue other reviewers have stated. A block of ice forms under the freezer drawers, you have to dismantle the entire bottom and back of the refrigerator to heat the coils/clean the coils. Meanwhile, the water drips on the floor (and we have wood),so you have to deal with the issue swiftly. In addition, we have yet for the water filter indicator to work correctly for more than a week. We’ve had both electronic boards replaced (in the first year),and customer service fought with us and the repairman regarding our knowledge and assumed we weren’t pushing the correct buttons. Even after all boards were replaced, once resetting the filter, within a week or so the panel will show we need to change our filter and will ding with each water use. When calling customer service years ago about the on going issue, we were told we would have had to purchase the extended warranty to have it covered further. As these issues have occurred from the beginning of owning, I disagree, but gave up. Will be replacing our appliances as soon as possible!
Date published: 2017-10-17
Rated 1 out of 5 by from Likes to leak I've had the refrigerator for a number of years. At least once/year there would be a puddle of water under the fridge. I would have to open up the freezer, take a hair dryer to the coils, pull the little rubber boot that is part of the drain mechanism and clean it and put it all back together and wait for the next time. I was able to fix this issue. But now the Smart Valve is leaking. I'm just glad I have tile floors where the water on the floor hasn't been an issue. If I had hardwoods there would have been a lot of damage. So I have had to turn the water off to the fridge and that means no ice or water dispenser until I can repair. I am not happy with this product. -----------------------------------------------------
Date published: 2017-08-01
Rated 1 out of 5 by from WAter leaking The freezer developed a water leak on the front. The freezer had also a sheet of ice inside the bottom. I opened the front freezer evaporator cover and found the condensation tray full of ice and water. I had to open the bottom back panel of the refrigerator and found a rubber piece on the bottom of the freezer tray that was plugged. This rubber piece has a flat slot to allow the water to drain, but in my case it had sofetened and glued shut. I put silicon lubricant and put the piece back. I would say this is a faulty design issue.
Date published: 2017-05-24
Rated 2 out of 5 by from quality not as good as i expected it to be i had trouble with the water filter (2 times); had to replace the ice maker; now water is leaking to tray under the freezer
Date published: 2017-03-07
Rated 1 out of 5 by from Poor performance I had problems with water leaking, and now the ice maker stopped working.
Date published: 2017-02-28
  • y_2018, m_4, d_25, h_23
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.8
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_21
  • loc_en_US, sid_KFIS27CXMS, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_kitchenaidbrand
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getReviews, 142ms
  • REVIEWS, PRODUCT

This product has been discontinued, but there may be limited availability at our local retailer. Please visit our Freestanding Category page to view all of our current models.

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