Rated 4 out of 5 by emendi This cooktop was listed as stainless steel; the only stainless steel is around the edges, everything else is black.
While it performs well, our complaint is that the grid plates for the burners are shiny black enamel with slick surfaces. The pans we use tend to slide off the burners due to the slick surfaces of the burners. The burner grates should have a rougher finish so the pots will not slide off. This design flaw needs to be corrected.
May 15, 2013
Rated 3 out of 5 by kitchenAidDerbton The fan makes the gas burn inconsistently
When the downdraft fan is on it causes the flame on the burners to burn inconsistently. The flame burns towards the flame, making the heating inconsistent.
June 28, 2013
Rated 1 out of 5 by Barry1950 Very attractive cooktop. Many features have serious issues.
The cooktop is very attractive, but only before its first use. However, that is my first complaint - it is extremely difficult and time consuming to clean. After nearly every use, all of the components need to be removed, cleaned using separate protocols and then reassembled – a process that takes no less than 15 minutes. The black glass is especially hard to clean, and the position of the knobs makes it impossible to clean around them without removing the knobs and the rubber seals. It also took many weeks of experimentation to determine that the only way to avoid streaking was to finish with a microfiber towel (no other material works). It would have been helpful if the instructions had said that.
Second, after only a few uses, the porcelain surface on the cast iron grates began bubbling off. In addition, due to the glossy surface and the fact that the grates have an overall convex shape, some pans have a tendency to slip off the sides – a very dangerous proposition.
As for cooking, I don’t find any of the burners to have a high enough BTU rating to boil water in a satisfactory amount of time (nor keep a big pot of pasta boiling properly) – the maximum burner is only 15,000 BTU. And here’s something that makes things worse – when the downdraft exhaust is on, it pulls the flame so strongly to one side, that the opposite side of the flame almost doesn’t exist! This makes for unacceptably uneven cooking.
I checked the internet for other reviews of this cooktop to see if I was the only one who had similar problems – far from it. All of the problems I have experiences are common. I’ve come to the conclusion that this cooktop is just for looks and isn’t a serious cooking device.
Before I just throw this out and spend a lot of money buying another brand , I thought I would check and see if there was anything KitchenAid was willing to do. They made it very clear that they weren't willing to do anything regarding my dissatisfaction with this product.
September 23, 2013
Rated 5 out of 5 by SIWC Quite pleased with our Kitchen Aid choice.
I hada gas stove when I first married years ago. Throughout the years the houses that we've had all came with electric stoves. It is such a pleasure to come full circle back to gas cooking. The downdraft feature is absolutely wonderful. It was a little more challenging to have this system installed but worth every bit of it. Yes it is a little more difficult to keep the black perfectly clean but the look is just superb.
November 5, 2013
Rated 5 out of 5 by Orv777 Satisfied with purchase.
Pleased with the performance, look, and ease of use.
November 21, 2013
Rated 2 out of 5 by PaulaB Nice color
Very unhappy with this appliance. Burners cook very, very slowly and very hard to clean up...... Huge waste of our money.
November 25, 2013
Rated 4 out of 5 by Rayzie33 Good quality, easy to use & clean
The unit is sleek looking in the kitchen. The ceramic top is easy to clean. The covered burners keep debris from getting in. I wish there was more than one high BTU burner to heat things quickly.
December 23, 2013
Rated 4 out of 5 by Sassy Like the sleek look"
Love my cooktop! Love how easy it is to clean! The temperature stays steady". Love the look of the cooktop and love the downdraft feature Very easy to clean!
January 11, 2014